My GPU mining software fails to start
See the guide for Troubleshooting GPU mining
Mon, 6 Aug, 2018 at 12:00 PM
The information about the mining looks incorrect or is missing
In case information like hashrate, temperature or accepted shared are incorrect or missing, it's often because the mining software being used (Claymore ...
Tue, 7 Aug, 2018 at 3:01 PM
Why is the API in Restricted mode?
By default, Antminers are configured with Restricted API access, which only makes it possible to monitor the mining statistics, but not performing operation...
Tue, 7 Aug, 2018 at 4:24 PM
Why are some mining and pool operations disabled in the user interface?
Depending on mining software being used, the operations that are enabled reflects this. If all operations are disabled, it could be because the mining s...
Tue, 7 Aug, 2018 at 4:24 PM
Why is a remote Managed Miner getting stopped all of a sudden?
Please verify the configuration: 1) Verify that the same version of Awesome Miner and Remote Agent is installed. Mixing versions are not supported and may...
Tue, 7 Aug, 2018 at 4:13 PM
Why do I receive many e-mail messages when my e-mail rule is triggered?
An action to send e-mail can be triggered multiple times if the trigger condition is true. In this scenario, replace the E-mail action with a Notification ac...
Tue, 7 Aug, 2018 at 4:25 PM
When using the button to upgrade the software version, I still get the old version of Awesome Miner.
If there are pending upgrades for Windows Update, Windows may prevent other installation software from running. The solution is to reboot the computer, where...
Tue, 7 Aug, 2018 at 4:25 PM
Unable to upgrade or uninstall the software
The Awesome Miner installer is based on the Windows Installer concept, where the uninstallation requires Windows to keep track of the installed software. In ...
Tue, 7 Aug, 2018 at 4:25 PM
Where can I find the log file?
Awesome Miner is writing log information to AwesomeMiner.log. To find this file, select the toolbar Tools in the main window, followed by clicking the toolb...
Tue, 7 Aug, 2018 at 4:25 PM
My ASIC miner becomes Disconnected for some period of time
Awesome Miner is connecting to the ASIC miners to request mining information on a regular interval. If the ASIC miner fails to respond within a few seconds,...
Tue, 7 Aug, 2018 at 4:26 PM