In case the installation of Awesome Miner or Remote Agent failed, please review these two common reasons:
1) Your Antivirus or security software is running and blocking the installation. Please try to disable the security software and try again. It's unfortunately very common that security software blocks all software related to mining as it's considered a potential treat.
2) Microsoft.NET Framework 4.7.2 (or later) isn't installed correctly. Please re-install to solve the problem. I know you confirmed that it's installed already.